Relationship Manager Resume Sample

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CONTACT INFORMATION
  • Mr Miles Robinson
  • 187, St. John's Road,
  • Las Vegas, Nevada, 6830,
  • United States
  • (555)-555-0001
  • example+miles.robinson@1001sampleresumes.com
WORKING EXPERIENCE
  • Cennello
  • Las Vegas, Nevada
  • December 2015 - December 2019
  • Relationship Manager
    • Computed payment schedules.
    • Stayed abreast of new types of loans and other financial services and products to better meet customers' needs.
    • Approved loans within specified limits, and refer loan applications outside those limits to management for approval.
    • Supervised loan personnel.
    • Arranged for maintenance and liquidation of delinquent properties.

  • Yamapro
  • Las Vegas, Nevada
  • June 2011 - December 2015
  • Assistant Relationship Manager
    • Analyzed potential loan markets and develop referral networks to locate prospects for loans.
    • Provided special services such as investment banking for clients with more specialized needs.
    • Computed payment schedules.
    • Arranged for maintenance and liquidation of delinquent properties.
    • Interviewed, hired, and trained new employees.

  • Nicoscape
  • Las Vegas, Nevada
  • June 2009 - June 2011
  • Account Manager
    • Handled customer complaints and take appropriate action to resolve them.
    • Prepared reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
    • Stayed abreast of new types of loans and other financial services and products to better meet customers' needs.
    • Approved loans within specified limits, and refer loan applications outside those limits to management for approval.
    • Supervised loan personnel.

EDUCATIONAL QUALIFICATION
  • Bachelor's Degree
  • Business Administration
  • Wellesley University
  • Las Vegas, Nevada
  • February 2005 - February 2009
  • Bachelor's Degree
  • Business Administration
  • Wellesley University
  • Las Vegas, Nevada
  • February 2001 - February 2005
KEY SKILLS

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Understanding written sentences and paragraphs in work related documents.
  • Talking to others to convey information effectively.
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.

QUALIFICATIONS

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • The ability to speak clearly so others can understand you.
  • The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.


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