Spa Director Resume Sample

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CONTACT INFORMATION
  • Mrs Natalie Gonzalez
  • 454, Windsor Road,
  • Colorado Springs, Colorado, 7945,
  • United States
  • (555)-555-0130
  • example+n.gonzalez@1001sampleresumes.com
WORKING EXPERIENCE
  • Stewart & Sons
  • Colorado Springs, Colorado
  • December 2015 - December 2019
  • Spa Director
    • Trained workers in proper operational procedures and functions and explain company policies.
    • Informed workers about interests or special needs of specific groups.
    • Furnished customers with information on events or activities.
    • Recruited and hired staff members.
    • Directed or coordinated the activities of workers, such as flight attendants, hotel staff, or hair stylists.
  • Aston Group
  • Colorado Springs, Colorado
  • December 2012 - December 2015
  • Spa Director
    • Inspected work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
    • Met with managers or other supervisors to stay informed of changes affecting operations.
    • Analyzed and recorded personnel or operational data and write related activity reports.
    • Participated in continuing education to stay abreast of industry trends and developments.
    • Directed marketing, advertising, or other customer recruitment efforts.
  • Tendo Company
  • Colorado Springs, Colorado
  • December 2010 - December 2012
  • Spa Director
    • Inspected work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
    • Informed workers about interests or special needs of specific groups.
    • Resolved customer complaints regarding worker performance or services rendered.
    • Furnished customers with information on events or activities.
    • Recruited and hired staff members.
EDUCATIONAL QUALIFICATION
  • Bachelor of Science in Physical Therapy
  • beauty and personal care
  • Meldreth University
  • Colorado Springs, Colorado
  • August 2006 - August 2010
KEY SKILLS
  • Talking to others to convey information effectively.
  • Adjusting actions in relation to others' actions.
  • Communicating effectively in writing as appropriate for the needs of the audience.
  • Being aware of others' reactions and understanding why they react as they do.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
QUALIFICATIONS
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.


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