Casino Manager Resume Sample

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CONTACT INFORMATION
  • Mr Josiah Edwards
  • 473, Manchester Road,
  • Las Vegas, Nevada, 83014,
  • United States
  • (555)-555-0113
  • example+josiah.edwards@1001sampleresumes.com
WORKING EXPERIENCE
  • Spartans Inc
  • Las Vegas, Nevada
  • August 2015 - February 2019
  • Casino Manager
    • Monitored functioning of slot machine coin dispensers and fill coin hoppers when necessary.
    • Responded to and resolve patrons' complaints.
    • Reset slot machines after payoffs.
    • Recorded the specifics of malfunctioning machines and document malfunctions needing repair.
    • Answered patrons' questions about gaming machine functions and payouts.
  • Siesung
  • Las Vegas, Nevada
  • August 2013 - August 2015
  • Casino Manager
    • Monitored payment of hand-delivered jackpots to ensure promptness.
    • Responded to and resolve patrons' complaints.
    • Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams.
    • Answered patrons' questions about gaming machine functions and payouts.
    • Coordinated and oversaw the work of slot department workers, including change runners and slot technicians.
  • Spartans Inc
  • Las Vegas, Nevada
  • February 2012 - August 2013
  • Casino Manager
    • Monitored functioning of slot machine coin dispensers and fill coin hoppers when necessary.
    • Responded to and resolve patrons' complaints.
    • Reset slot machines after payoffs.
    • Attached "out of order" signs to malfunctioning machines, and notified technicians when machines need to be repaired or removed.
    • Enforced safety rules, and reported or removed safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
EDUCATIONAL QUALIFICATION
  • High School Diploma in Management
  • Management
  • Downham High School
  • Las Vegas, Nevada
  • October 2008 - October 2011
KEY SKILLS
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Managing one's own time and the time of others.
  • Actively looking for ways to help people.
QUALIFICATIONS
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.


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